Kutheni isiqinisekiso se-ISO asinakuqinisekiswa ukuba abavelisi bendlu?

Ngaba ungumvelisi we-hinges hinge wakho ujonge ukuseka ukuthembeka kwaye abonakalise ukuzibophelela kumgangatho kwintengiso yokhuphiswano? Jonga uqhubeke. Kweli nqaku, sizifaka kwizizathu zokuba ukufumana isiqinisekiso se-ISO kubalulekile kwaye singathandabuzekisi kumvelisi wendlu. Ukusuka ekukhuliseni umthengi ukuthembana okukuko ukulungiselela ngokupheleleyo, i-ISO e-ISO ibeka ngaphandle kukhuphiswano kwaye ichaphazele indlela yokuphumelela. Funda ukuze ufunde ngakumbi malunga nezibonelelo zokuqinisekiswa kokuqinisekiswa kunye nokuba kungenzeka njani ishishini lakho ekuhambeni kwexesha.

-Ukuqonda ixabiso lesatifikethi se-ISO NgaseMveni Abevelisi

Kwihlabathi lokhuphiswano lokuvelisa, abavelisi be-Hinges bajamelana neengxaki ezininzi njengoko bezabalazela ukufikelela kwiimfuno zabathengi ngelixa begcina imilinganiselo esemgangathweni. Inqaku elinye elibalulekileyo elinokubeka umvelisi we-hinges ngaphandle kwabakhuphisana nabo ukufumana isiqinisekiso se-ISO. Esi siqinisekiso sibonisa abathengi kunye nabathathi-nxaxheba ukuba umenzi anamathele kwimigangatho yolawulo esemgangathweni eyamkelweyo yamazwe aphesheya.

Isiqinisekiso se-ISO ngokuveliswa kwe-Hinges ibalulekile kwizizathu ezahlukeneyo. Okokuqala, iqinisekisa ukuba umenzi uphumeze iinkqubo zolawulo lomgangatho ohlanganisiweyo ezihlangabezana neemfuno ze-ISO 9001. Lo mgangatho ugxile kulwaneliseko lwabathengi, ukuphuculwa okuqhubekayo, kunye nolawulo olululo lweenkqubo. Ngokufumana isiqinisekiso se-ISO, umenzi we-hinges unokubonisa ukuzibophelela kwawo ekuboneleleni ngeemveliso ezikumgangatho ophezulu kunye neenkonzo kubathengi bawo.

Okwesibini, isiqinisekiso se-ISO sinokunceda umvelisi we-hinge aphucule ukusebenza kwawo nokunciphisa iindleko. Ngokulandela isikhokelo esibekiweyo kwimigangatho ye-ISO, abavelisi banokulungelelanisa iinkqubo zabo, ukuphelisa inkunkuma, kunye nokuphucula imeko ngokubanzi. Oku, kunokukhokelela ekugcineni okubi ngendleko kunye nokndeka kongeniso kumvelisi.

Ngapha koko, isiqinisekiso se-ISO sinokuphucula udumo kunye nokuthembeka komvelisi we-hinges emehlweni abathengi, abathengisi, kunye namaqabane. Abathengi banokuthemba umenzi ofumene isiqinisekiso se-ISO, njengoko sibonisa ukuzibophelela ekuphuculeni komgangatho kunye nokuqhubeka nokuphucula. Abathengisi kunye namaqabane banokuzimisela ngakumbi ukwenza ishishini ngomenzi oqinisekisiweyo, njengoko ibonelela ngesiqinisekiso sokuba inkampani isebenza kwimigangatho ephezulu.

Elinye iNzuzo yeZibonelelo ze-ISO ngokuvelisa i-Hinges yindlela enokubakho kumathuba anyukayo emarike. Abathengi abaninzi, ngakumbi kumashishini anjengokwakha nasekokwakha, bafuna abathengisi babo ukuba baqinisekiswe i-ISO. Ngokufumana isatifikethi, umenzi we-hinges unokufikelela kwiimarike ezintsha kwaye uphumelele amathuba amancinci amashishini.

Ukongeza kwezi zibonelelo, isiqinisekiso se-ISO sinokukunceda kwakhona umenzi we-hinge athobele iimfuno zomthetho kunye nemigangatho yemizi-mveliso. Amashishini amaninzi anemigaqo ethile kunye nemigangatho yokuba abavelisi kufuneka bathobele, kwaye isiqinisekiso se-ISO sinokunceda ekuqinisekiseni ukuba umenzi uhlangabezana nezi mfuno.

Lilonke, i-ISO ayinakuqinisekiswa ukuba abavelisi beminyango abafuna ukuhlala benokhuphiswano kwindawo yentengiso. Ngokufumana isiqinisekiso, abavelisi banokuyiphucula iinkqubo zabo zolawulo lomgangatho, ukuphucula ukusebenza kwazo okusebenzayo, kunye nokomeleza igama labo kunye nabathengi kunye nabathathi-nxaxheba. Kumzi-mveliso wemveliso eqingqiweyo kwaye onokhuphiswano onokhuphiswano, isiqinisekiso se-ISO yintonga ephambili enokuthi incede abavelisi be-hinges bavele ngaphandle kwesihlwele.

-Izibonelelo zesazisi se-ISO ekuqinisekiseni umgangatho kunye nokungaguquguquki

Kwihlabathi lokukhuphisana nemveliso, ngakumbi kumashishini okwakha kunye ne-Hardware, qinisekisa ukuba umgangatho kunye nokungqinelana kwiimveliso kubalulekile. Kubathengisi be-hinges, oku kuba yinto ebaluleke ngakumbi njengoko iimveliso zabo zidlala indima ephambili ekusebenzeni nasekuqiniseni zomoya.

Enye yeendlela ezisebenzayo zokuveza abavelisi be-hinges ukubonisa ukuzibophelela kwabo kumgangatho kunye nokungaguquguquki kukufumana isiqinisekiso se-ISO. Isiqinisekiso se-ISO ngumgangatho owamkelweyo kwihlabathi jikelele oqinisekisa iimveliso zenkampani kunye neenkonzo zifezekisile izinto ezilindelekileyo zabathengi kunye nabanye abachaphazelekayo. Kwimeko yabavelisi be-hinges, isiqinisekiso se-ISO sisebenza njengesitampu sokuvunywa ukuba iimveliso zabo zihlangabezana nemigangatho emiselweyo.

Ukufumana isiqinisekiso se-ISO kubonelela ngezibonelelo zezibonelelo zabavelisi be-hinges. Okokuqala, kuyanceda ukulungelelanisa iinkqubo kunye nokuphucula ukusebenza kakuhle. Ngokuphumeza inkqubo yolawulo lomgangatho ehambelana nemigangatho ye-ISO, abavelisi be-Hinges banokuchonga kwaye bakwazi ukulungisa ukungasebenzi kakuhle kwiinkqubo zabo zemveliso. Oku akukhokeli nje kwizilondolozi ezixabisayo kodwa kukuphucula umgangatho ngokubanzi kunye nokungaguquguquki kwiimveliso abazihlangulayo.

Okwesibini, isiqinisekiso se-ISO siyanceda ukuphucula igama labavelisi be-hinges. Abathengi, ngakumbi abo bakumzi-mveliso wokwakha, baya kufuna ngakumbi kwiimveliso ezisemgangathweni eziphezulu ezihlangabezana nemigangatho engqongqo. Ngokufumana isiqinisekiso se-ISO, abavelisi be-Hinges banokuqinisekisa abathengi babo ukuba iimveliso zabo zihlangabezana nale migangatho, ngaloo ndlela ukwakha ukuthembana kunye nokuthembeka kwindawo yentengiso.

Ngapha koko, isiqinisekiso se-ISO sinokuvula amathuba amatsha amashishini okwenza abavelisi be-hinges. Iiprojekthi ezininzi zokwakha kunye nezivumelwano zikarhulumente zifuna abathengisi ukuba ziqinisekiswe i-ISOO, njengoko zibonwa njengophawu lomgangatho kunye nokuthembeka. Ngokufumana isiqinisekiso se-ISO, abavelisi be-hinges banokufikelela kumgangatho obanzi wabathengi kwaye bandise ukufikelela kwabo ukuthengisa.

Ukongeza, isiqinisekiso se-ISO sinokukunceda abavelisi be-hinges bathobela iimfuno zomthetho. Amazwe amaninzi anemigaqo elawula umgangatho kunye nokhuseleko lweemveliso, ngakumbi abo basetyenziswa ekwakheni. Isiqinisekiso se-ISO sinika isiqinisekiso sokuba abavelisi be-Hinges bahlangabezana nezi mfuno zolawulo, ngaloo ndlela kuncitshiswa umngcipheko wokungathobeli kunye nemicimbi yezomthetho enokubakho.

Iyonke, i-Icentis engaphendulwanga ukuba i-hinge abavelisi abazimiseleyo abazimiseleyo ekunikezeleni iimveliso ezisemgangathweni eziphezulu kunye nokuqinisekisa ukungqinelana kwiinkqubo zabo zemveliso. Ngokufumana isatifikethi se-ISO, abavelisi be-hinges banokuhambisa iinkqubo, baphucule igama labo, fumana amathuba amatsha eshishini, kwaye athobele iimfuno zomthetho. Kwishishini lokukhuphisana apho umgangatho luhlaza, isiqinisekiso se-ISO esibonisa abavelisi be-hinges ngaphandle kweenkokeli ebaleni.

-Ukuthobela imigangatho yemizi-mveliso kunye nemigaqo kwiziqinisekiso ze-ISO

Xa kufikwa kumnyango wemveliso, qinisekisa ukuthotyelwa kwemigangatho yeshishini kunye nemigaqo kubalulekile kwimpumelelo kunye nentembeko yeshishini. Enye indlela yokuqinisekisa ukuba ukuthotyelwa kwezatifikethi ze-ISO, imfuneko engathethekiyo engaqinisekiswanga kwimiveliso yendlu.

Isiqinisekiso se-ISO ngumgangatho owamkelweyo kwihlabathi ochaza iikhrayitheriya zenkqubo yolawulo esemgangathweni. Ngokufumana isiqinisekiso se-ISO, abavelisi be-hinges babonisa ukuzinikela kwabo ekuveliseni iimveliso ezikumgangatho ophezulu ezihlangabezana nemigangatho nemigaqo. Esi siqinisekiso sikwabonisa ukuba umenzi uye waqukumbela inkqubo yeenkqubo neenkqubo zokuhambisa iimfuno ezihlangabezana neemfuno zabathengi.

Esinye sezizathu eziphambili zokuba isiqinisekiso se-ISO asinakuqinisekiswa ukuba abavelisi be-hinges kubalulekile ukubaluleka kwemigangatho yeshishini kunye nemigaqo. Kumzi-mveliso wokwakha, apho i-hinges isetyenziswa khona, kukho imigaqo kunye nemigangatho engqongqo elawula ukuvelisa kunye nokufakelwa kweenxalenye zokwakha. Ngokufumana isatifikethi se-ISO, abavelisi be-Hinges banokuqinisekisa ukuba iimveliso zabo ziyafezekisa le migangatho kunye nemigaqo, ukunika abathengi, ukunika abathengi ukuzithemba ukuba bathembisa iimveliso ezinokuthenjwa nezikhuselekileyo.

Ukongeza kwintlanganiso yemigangatho yeshishini kunye neMigaqo, iZiqinisekiso ze-ISO Kukwanezibonelelo ezisebenza kuzo abavelisi ngeendlela ezahlukeneyo. Umzekelo, isiqinisekiso se-ISO sinokuphucula ukusebenza kakuhle kwemisebenzi yomenzi ngokusebenzisa iinkqubo zokuhambisa kunye nokunciphisa inkunkuma. Ngokuphunyezwa kwenkqubo yolawulo lomgangatho ehambelana nemigangatho ye-ISO, abavelisi banokuchonga kwaye bakwazi ukulungisa nayiphi na imicimbi enokuthi ivele kwinkqubo yemveliso, ekhokelela kwinkqubo yokusebenza kunye nokwaneliseka kwabathengi.

Ngapha koko, isiqinisekiso se-ISO sinokuphucula udumo kunye nokuthembeka komvelisi we-hinges. Ngokufumana isiqinisekiso se-ISO, abavelisi banokubonisa abathengi, abathengisi, kunye nabanye abathengisi abazinikeleyo kumgangatho kunye nokugqwesa kuyo yonke into abayenzayo. Oku kunokukhokelela ekunyukeni ukuthembana kwabathengi kunye nokunyaniseka, kunye namathuba aphuculweyo amashishini kunye nobambiswano.

Lilonke, isiqinisekiso se-ISO yinto engafunekiyo engafakwanga ngayo abavelisi beminyango abafuna ukuqinisekisa ukuthotyelwa kwemigangatho yemizi-mveliso, ukuphucula ukusebenza kwawo kunye nokusebenza kwabo kunye ukuthembeka kwabo kunye nokuthembeka. Ngokufumana isiqinisekiso se-ISO, abavelisi be-Hinges banokubonisa ukuzibophelela kwabo kumgangatho kunye nokugqwesa, ukuzibopha ngokwabo kukhuphiswano kunye nokuqinisekisa impumelelo kunye nentembeko yeshishini labo.

- Ukuphucula ukuthembeka kunye negama lentengiso kunye nesazisi se-ISO

Njengomvelisi we-hinges, ukuqinisekisa ukuthembeka kunye nodumo kwimarike kubalulekile kwimpumelelo yexesha elide. Enye yeendlela ezisebenzayo zokuphucula ukuthembeka kunye nodumo kwimarike ngokufumana isatifikethi se-ISO. Isatifikethi se-ISO yinto engafunekiyo engenakuphikiswana emnyango hingers ngenxa yezizathu ezininzi.

Okokuqala kunye nezatifikethi eziphambili, zibonisa ukuzibophelela kumgangatho kunye nokugqwesa. Ngokufumana isiqinisekiso se-ISO, abavelisi be-Hinges babonisa ukuba bawalandela imigangatho yamazwe kunye nezona ndlela zilungileyo kwiinkqubo zabo zokwenza. Oku akuqinisekisi nje ukuba iimveliso zabo zihlangabezana nemigangatho esemgangathweni yenqanaba eliphezulu kodwa zikwakhanya ukuzithemba kwabathengi kunye nabathathi-nxaxheba.

Ngapha koko, isiqinisekiso se-ISO sinceda abavelisi be-hinges ukuphucula ukusebenza kakuhle nokunciphisa iindleko. Inkqubo ye-ISO iquka uvavanyo olucokisekileyo lweenkqubo zemveliso, echonga iindawo zokuphucula kunye nokuphumeza amanyathelo okulungisa. Ngokusebenzisa imisebenzi kunye nokuphelisa ukungasebenzi kakuhle, abavelisi be-Hinges banokunciphisa inkunkuma, ukuphucula imveliso, kunye noku kuthi ga kwixabiso eliphantsi lemveliso.

Ukongeza, isiqinisekiso se-ISO sinokuvula ithuba elitsha leshishini labavelisi be-hinges. Imibutho emininzi kunye neearhente zikarhulumente zifuna abathengisi bazo ziqinisekiswe njengendlela yokuqinisekisa umgangatho kunye nokuthembeka. Ngokufumana isiqinisekiso se-ISO, abavelisi be-Hinges banokufikelela kwiimarike ezintsha kwaye batsalele abathengi abatsha abaxabisa umgangatho kunye nokuthembeka kubathengisi babo.

Ngaphezulu, isiqinisekiso se-ISO sinokunceda abavelisi be-hinges bahlala phambi kolu khuphiswano. Kwimarike yokhuphiswano lwanamhlanje, abathengi banokhetho ngakumbi kunangaphambili. Ngokufumana isatifikethi se-ISO, abavelisi be-hinges bayazihlula kubantu abakhuphisana kwaye bangqina ukuzibophelela kwabo kumgangatho kunye nokugqwesa. Oku kunokubanika umphetho wokhuphiswano kwaye ubancede batsalele umnxeba kwaye bagcine abathengi.

Iyonke, i-Icentis eNgeyo ayinakuphikiswa ukuba abavelisi be-hinges abaziintloko malunga nokwandisa ukuthembeka kunye negama lentengiso. Ngokufumana isiqinisekiso se-ISO, abavelisi be-hinges babonisa ukuzinikela kwabo kumgangatho osemgangathweni, ukuphucula ukusebenza kakuhle, vula amathuba amatsha amashishini, kwaye nihlale phambi kolu khuphiswano. Kwimarike yokhuphiswano apho ukuthembeka kunye nodumo zibaluleke kakhulu, isatifikethi se-ISO kubalulekile kubavelisi be-hinges bafuna ukuphumelela kwaye bayaphumelela.

- Isizathu sokuba i-Isngqi ibalulekile ekuhlangabezeni izinto zabathengi kunye nokufumana inzuzo yokhuphiswano

Kumzi-mveliso wemveliso yanamhlanje yokhuphiswano, kubalulekile ukuba abavelisi beminyango bafumane iziqinisekiso ze-ISO ukuze bafezekise ukulindelwa kwabathengi kwaye bafumane inzuzo yokhuphiswano kwintengiso. Isiqinisekiso se-ISO ngumgangatho owamkelweyo kwihlabathi ochaza iikhrayitheriya zenkqubo yolawulo esemgangathweni. Ngokufumana isiqinisekiso se-ISO, abavelisi be-hinges banokubonisa abathengi ukuba bazimisele ukubonelela ngeemveliso kunye neenkonzo eziphezulu.

Esona sizathu siphambili sokuba isiqinisekiso se-ISO asinakuqinisekiswa ukuba abavelisi beminyango kukuba babanceda ukuba bafezekisile ukulindelwa kwabathengi. Kwimarike yokhuphiswano lwanamhlanje, abathengi bayaqhubeka bengaqondanga kwaye balindele ukuba ezona mveliso ziphezulu kunye neenkonzo. Isatifikethi se-ISO sibonelela ngenkqubo-sikhokelo kubavelisi be-hinges ukuba bahlangabezane neemfuno zabathengi kunye nokuphucula ukoneliseka kwabathengi. Ngokuphunyezwa kwenkqubo yolawulo lomgangatho ehambelana nemigangatho ye-ISO, abavelisi be-Hinges banokuqinisekisa ukuba iimveliso zabo ziyafezekisa imigangatho esemgangathweni kwaye zisiwe ngexesha kunye nohlahlo-lwabiwo mali.

Isiqinisekiso se-ISO sikwanceda abo bavelisi beminyango ukuba bafumane inzuzo yokhuphiswano kwintengiso. Kwindawo yentengiso exineneyo, kubalulekile ukuba abavelisi bakwazi ukwahlula kubantu abakhuphisana nabo. Isiqinisekiso se-ISO sisiphawuli somgangatho onokuthi sincede abavelisi be-hinges ukuba baphume kukhuphiswano kwaye batsalele abathengi abatsha. Ngokufumana isiqinisekiso se-ISO, abavelisi be-hinges banokubonisa ukuzibophelela kwabo kumgangatho kunye nokugqwesa, okunokubanika umphetho wokhuphiswano kwintengiso.

Ngapha koko, isiqinisekiso se-ISO sinokunceda abavelisi be-hinges ukuphucula iinkqubo zabo zangaphakathi kwaye bandise ukusebenza kakuhle. Ngokuphumeza inkqubo yolawulo lomgangatho ehambelana nemigangatho ye-ISO, abavelisi banokulungelelanisa imisebenzi yabo, ukunciphisa inkunkuma, kunye nokuphucula imveliso. Oku kunokukhokelela ekusindisweni kweendleko, inzuzo eyonyukayo, kunye nombutho ofanelekileyo nosebenzayo.

Lilonke, isiqinisekiso esingangqinelaniyo sabavelisi beminyango kuba kubanceda ukuba bafezekisile ukulindelwa kwabathengi, bafumane ithuba lokhuphiswano, kunye nokuphucula iinkqubo zangaphakathi. Ngokufumana isiqinisekiso se-ISO, abavelisi be-Hinges banokubonisa ukuzibophelela kwabo kumgangatho kunye nokugqwesa, ngokwahlulahlula kukhuphiswano, nokuqhuba ukukhula kweshishini. Kwimarike yokhuphiswano lwanamhlanje, isatifikethi se-ISO sibalulekile kubavelisi be-hinges abafuna ukuphumelela kwaye baphumelele kwishishini.

Ukuqukumbela

Ukuqukumbela, kucacile ukuba isiqinisekiso se-ISO asinakuqinisekiswa ukuba abavelisi beminyango njengathi, ngaphezulu kweminyaka engama-31 kumava kwishishini. Ukufezekisa oku kuqinisekisiweyo kubonisa ukuzibophelela kwethu ekufezekiseni imigangatho yehlabathi yomgangatho, ukusebenza kakuhle, kunye nolwaneliseko lwabathengi. Ngokufumana isiqinisekiso se-ISO, asingenzi nje ukukholwa kwethu kunye nodumo kwimarike kodwa kukuphucula imisebenzi yethu kunye neenkqubo zethu. Lilonke, i-ISO linyathelo elibalulekileyo ekuqinisekiseni ukugqwesa kwiimveliso kunye neenkonzo zethu, kwaye sinebhongo ngokuxhasa abathengi bethu kunye nabathathi-nxaxheba.