Aosite, kuba 1993
3. Umbutho wenkqubo yolawulo lomgangatho
Le mfuneko ibalulekile ukuze uqonde ukuba umthengisi unokuhlangabezana nemigangatho yomgangatho womthengi. Uphicotho olusebenzayo kufuneka lubandakanye inkqubo yolawulo lomgangatho womthengisi (Supplier's quality management system) (QMS).
Ulawulo lomgangatho sisihloko esibanzi, kodwa inkqubo yophicotho-zincwadi idla ngokubandakanya olu hlolo lulandelayo:
Ingaba ixhotyiswe ngabaphathi abaphezulu abajongene nophuhliso lwe-QMS;
Ukuqhelana kwabasebenzi bemveliso kunye namaxwebhu afanelekileyo omgaqo-nkqubo kunye neemfuno;
Nokuba inesiqinisekiso se-ISO9001;
Ingaba iqela lokulawula umgangatho lizimeleyo kulawulo lwemveliso.
I-ISO9001, edalwe nguMbutho weHlabathi woMgangatho, ngumgangatho wenkqubo yolawulo lomgangatho owaziwayo kwihlabathi. Ababoneleli kufuneka bangqine oku kulandelayo ukuze bafumane ngokusemthethweni isiqinisekiso se-ISO9001:
Ukukwazi ukubonelela ngeemveliso kunye neenkonzo ezihlala zihlangabezana neemfuno zabathengi kunye nolawulo;
Yiba neenkqubo kunye nemigaqo-nkqubo enokuchonga kwaye iphumeze ukuphuculwa komgangatho.
Imfuno ephambili yenkqubo yolawulo oluluqilima kukuba umenzi unamandla okuchonga ngokusebenzayo kunye nokulungisa iingxaki zomgangatho ngaphandle kokungenelela kwangaphambili komthengi okanye umhloli weqela lesithathu.
Qinisekisa ukuba umthengisi uneqela elizimeleyo le-QC njengenxalenye yophicotho-zincwadi. Ababoneleli abangenayo inkqubo yolawulo lomgangatho ovakalayo badla ngokungabi neqela elizimeleyo lolawulo lomgangatho. Basenokunqwenela ukuxhomekeka kwingqiqo yabasebenzi bemveliso ukulawula umgangatho. Oku kuzisa ingxaki. Abasebenzi bemveliso bahlala bezithandela xa bevavanya umsebenzi wabo.